Have questions about placing an order? We’re here to help!
Below, you’ll find answers to common questions about ordering, modifying purchases, and more.
If you need further assistance, feel free to contact our support team.
Order
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
Orders can only be modified or canceled within a short window after purchase. Contact our support team as soon as possible for assistance.
If you received the wrong item, please contact our customer service team with your order number, and we’ll make it right.
Yes! We occasionally offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated.
If a product is out of stock, you can sign up for restock notifications on the product page, and we’ll notify you when it’s available.
You can check your order status by logging into your account or using the tracking link provided in your confirmation email.
Yes! We offer digital gift cards that can be used on any purchase from our store.
Shipping
We offer worldwide shipping. Shipping times and costs vary based on your location.
Delivery times depend on your location. Domestic orders usually take 5-7 business days, while international orders may take 10-15 business days.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Once your order is shipped, you will receive a tracking number via email, which you can use to track your package.
If your package is lost or significantly delayed, please contact our support team for assistance. We’ll work with the carrier to resolve the issue.
Yes, we offer express shipping options at checkout for faster delivery.
Customs fees vary by country and are the responsibility of the buyer. Please check your country’s import policies before placing an order.